Change your mind. Keep the conversation.
Callers can interrupt, correct a detail, or add something while the AI is speaking. It listens and adjusts to the new request.
CoordinatorVoice calling in/outbound AI coordinator
Meet Coordinator, your AI voice agent for customer service and sales over phone and WhatsApp. Answer inquiries, follow up, and help customers book. Our next voice release brings natural interruptions and a conversation that continues while the AI checks details and handles permitted tasks.
The problem
Most callers won't leave a voicemail and won't call twice. And the quiet leaks — the unconfirmed appointment, the no-show nobody chased — cost more than the missed ring.
Opening hours, prices, directions, “can I come today?” — answered naturally, in the caller's language. It books the slot or takes a message you'll actually receive.
Hi — can I come in today for a consultation?
We can do 16:30 today, or tomorrow at 10:00. Which works better for you?
Booked ✓ Today 16:30 — synced to your calendar
You decide who picks up first: never, only outside your AI hours, or always. Your people's computers and phones ring together for 10 to 25 seconds — first to answer wins, and their screen shows who is calling. If nobody is free, the same caller is handed straight to the Coordinator without ever hanging up. Calls your team answers use none of your AI minutes.
20s · nobody free — handing over, caller still on the line
Answered by your team? No AI minutes used.
Tomorrow's confirmations. The no-show from Tuesday. The lead that went quiet. Short, polite calls at sensible hours — and your calendar refills.
The woman who asked about prices on Instagram on Tuesday is recognized when she calls on Friday. Same memory as your messages — no “can I get your name again?”
Instagram — Tuesday
Hi Leyla — about the glow facial you asked about: it's $80, and Saturday 11:00 just opened up. Shall I book it?
Every call arrives as a summary with the outcome. Jump into a live call, set quiet hours, and decide exactly what it may and may not say.
Available in Türkiye
Pick your city from the list, send the documents Turkish law asks for, and our telecom partner registers a local landline in your name — activation takes 1 to 20 working days. The Coordinator answers it from the very first ring. The line is part of your subscription and calls simply use your AI minutes. It is for receiving calls: outgoing calls keep running over WhatsApp and your existing number.
Registered in your name · included in your subscription
Side by side
| Capability | Answering services | Entagl |
|---|---|---|
| Knows your business and the caller's history | Not included | Included |
| Makes outbound calls, not just answers | Not included | Included |
| Books into your real calendar | Not included | Included |
| Answers WhatsApp calls too | Not included | Included |
| Rings your own team first, then steps in | Not included | Included |
| Costs a fraction of a per-minute service | Not included | Included |
A human answering service reads from a card and can't see your calendar. The Coordinator works from your whole business.
Works with
Questions
Coordinator is an AI voice agent. Set an appropriate introduction and recording disclosure for your business and the places where you operate.
Configure the supported escalation path for your calling connection: transfer to a person, take a message, or offer a callback. Test it on the actual phone or WhatsApp connection you will use.
Yes — it works with your phone line and with WhatsApp Business calling. Your customers keep dialing the number they know.
You can configure calling hours, eligible requests, instructions, and permitted actions. Channel permissions and the rules for your particular calling setup still apply.
Yes. Choose never, only outside your AI hours, or always — and your team's computers and phones ring first, showing who is calling. Give them 10 to 25 seconds; if nobody picks up, the same caller passes to the Coordinator without being asked to call back. Calls your team takes use none of your AI minutes.
In Türkiye, yes — order a local landline in the city you choose, right inside Entagl. You send the documents Turkish law requires, our telecom partner registers the number in your name, and activation takes 1 to 20 working days. The line is part of your subscription and the Coordinator answers it. Everywhere else, connect the number you already have or use WhatsApp calling.
You keep it for 30 more days — whether you cancel, a payment fails, or you remove it yourself. It carries on receiving calls the whole time, and one tap on “Keep this number” brings it back with nothing lost. We remind you when the hold starts, three days before it ends, and on the day it does. Only then is the number released, and it can't be claimed again.
Getting started
Self-serve from the first click — your AI does the heavy lifting while you watch.
01
Start free in a couple of clicks — no sales call, no setup project.
02
Give it your website. It researches your business and configures itself — services, FAQs, opening hours and tone.
03
Guided connections for WhatsApp, Instagram and the rest — most teams go live the same day.
From $75/mo — published tiers, monthly credits included.
See the Coordinator confirm, rebook and win back customers — on a live demo call.
A customer changes their plans. The AI finds a time that works. Choose a language and hear a recorded preview of our upcoming voice experience.
AI-generated customer, example appointment data. This recorded demonstration does not make a real booking.
Customer: Hi there. Could I book a consultation for tomorrow morning?
AI assistant: Sure thing. Tomorrow morning I can do 9 or 10:30. Which one works better for you?
Customer: Uh, actually, sorry, I just realized my morning's booked. Do you have anything tomorrow afternoon instead? I need to leave before 4 though.
AI assistant: Got it. Tomorrow afternoon I've got 2:30 or 4. If you need to leave before 4, the 2:30 would be perfect. It's a half-hour consult, so you'd be all set well before then.
Customer: 2:30 sounds great. Let's do that.
AI assistant: Awesome. I'll take care of that. You're all set. I've requested tomorrow at 2:30 and the team will confirm it for you.
Callers can interrupt, correct a detail, or add something while the AI is speaking. It listens and adjusts to the new request.
Add a preference while the AI checks available options. The conversation continues, and it brings back the result when ready.