Comments Agent
Your comment section, answered properly.
The same agent that runs your DMs, reading every comment on Instagram, Facebook and TikTok — and answering from your real prices, hours and services, in the language they asked in.
The problem
Your best post is full of unanswered questions.
Every unanswered comment is public — the next customer scrolls past and sees that nobody replied. Keyword rules catch the obvious ones, but most real questions are not something you could have listed in advance.
It reads the ones you did not predict
Nobody can list every way a customer asks a question. The agent reads the actual comment — spelling mistakes, slang, half a sentence — and answers it properly.
It knows your business, not just your post
Same brain as your Receptionist: your services, prices, hours and policies. So the answer under the post matches the answer in the DM, every time.
In whatever language they wrote in
A comment in Turkish gets an answer in Turkish. You do not set anything up — it replies in the language the customer used.
Side by side
The agent vs keyword rules alone
| Capability | Keyword rules alone | Entagl |
|---|---|---|
| Answers questions you never listed | Not included | Included |
| Understands typos and slang | Not included | Included |
| Replies in the customer's language | Not included | Included |
| Uses your live prices and hours | Not included | Included |
| Knows when to move to DM | Not included | Included |
Rules are faster and cheaper for what you can predict. The agent covers the rest.
Questions
Before you switch it on
Is this a separate product from the Receptionist?
No — it is your Receptionist working the comment section. Same brain, same business knowledge, same credits. We list it separately so you can see what it does, but you are not buying a second agent.
Do I need Comments Automation as well?
They do different jobs. Automations fire fixed replies on words you choose — perfect for a promo code or a price list. The agent handles everything you could not have predicted. Most businesses run both.
Can I control what it is allowed to say?
Yes. It follows your business information and your instructions, and you can give the comment section its own wording separately from your DMs — comments are public, so many owners keep them shorter.
What if someone comments something rude?
It does not take the bait. Comments that are abusive or clearly not customer questions are left alone rather than answered, and you can always step in yourself.
Getting started
How you'll start
Self-serve from the first click — your AI does the heavy lifting while you watch.
01
Create your account
Start free in a couple of clicks — no sales call, no setup project.
02
Your AI sets everything up in a short chat
Give it your website. It researches your business and configures itself — services, FAQs, opening hours and tone.
03
Connect your channels and go live
Guided connections for WhatsApp, Instagram and the rest — most teams go live the same day.
From $75/mo — published tiers, monthly credits included.
Never leave a comment hanging.
Watch it answer the comments on your own posts — during the demo.