Business · Products
Every physical or digital product you sell, with pricing and descriptions.
Overview
Products are the things you sell — bottles of wine, digital courses, t-shirts. Each has a name, description, price, optional image, stock (if connected to Inventory), and category. The AI showcases them, answers questions, and guides customers to purchase.
Features
Products list
All your products as cards. Drag to reorder.
Add a product
Name, description, price, images, category, variants (sizes/colors).
Variants
Same product with different sizes, colors, or options — each with its own price and stock.
Categories
Group related products for clearer browsing.
Link to Inventory
If you use Inventory, connect a product to an item so stock is live-tracked.
Shopify sync
If you've connected Shopify, your catalog imports and stays in sync automatically — products, variants, prices, currency, and photos update from your store, and they're read-only here (edit them in Shopify).
Regional market stores
If your brand runs separate Shopify stores per country (for example a Turkish store with its own TL prices), you can add them as market stores. Each market's products import with their own local prices and currency, your assistant quotes the right price for each customer, and checkout links always point to the right store.
Food menu mode
Sell food? Turn on the Food menu mode switch at the top of the page. Every product gets a Food details section — ingredients, allergens, an extra allergen note, dietary tags (vegan, halal…), spice level, protein, portion size, how many it serves, and prep time — so your AI can answer questions like "what's vegan?" or "does it contain nuts?".
Verifying allergen info
Allergen and dietary details start as Needs review. After double-checking a dish, click Mark verified on its card — or use Verify all shown to confirm many at once (filter by Needs Review first). Your AI only states allergen and dietary info for verified dishes; for unverified ones it asks customers to confirm with your staff.
Common tasks
Add a product the AI can sell
About 1 min- Open the sidebar → Configuration → My Business → Products.
- Click the + (Add Product) button at the top right, enter name, price, and a clear description; upload an image; Save.
Turn your products into a food menu
About 3 min- Open the sidebar → Configuration → My Business → Products.
- Turn on the Food menu mode switch at the top of the page.
- Open a product and fill in its Food details — ingredients, allergens, dietary tags, spice level, portion. Fill in what you know; you can leave the rest empty.
- Double-check the allergen and dietary details, then click Mark verified on the dish — or Verify all shown to confirm several at once.
Tips
Frequently asked questions
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