Business · Info
The basics about your business: name, address, website, social links.
Overview
Business Info is where you tell the AI (and customers) about your business — name, tagline, category, address, website, phone, email, social profiles. The AI uses this context in every reply ("Give us a call on 555-1234") and shares it when asked.
Features
Name and tagline
How you identify — e.g., "Bella Bistro · Italian in the heart of Athens".
Business category
Helps the AI tailor tone and expectations (restaurant vs. law firm need different voices).
Contact info
Phone, email, website. Shared when customers ask "how can I reach you".
Physical address
If you have a location, enter it. Used for directions, delivery zones, and map links.
Social profiles
Instagram, Facebook, TikTok, Pinterest, Snapchat, Threads, X, YouTube, LinkedIn, Google Business and Yelp — plus a Custom option for any other page, like a TripAdvisor listing. The AI shares these when customers ask where to follow or read reviews.
Logo upload
Used in the web chat widget and email footers.
Common tasks
Edit your business profile
About 1 min- Open the sidebar → Configuration → My Business → Business Info.
- Change theme, language, or default timezone — each control auto-saves. Notification settings now live on the Notifications page.
Tips
Frequently asked questions
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